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Terms & Conditions

When you purchase a product from the Piper East website you are acknowledging that you have read, understood and are accepting the following Piper East terms and conditions. 


All pricing is in Australian Dollars (AUD). Pricing may be changed at our discretion and without notice. All credit cards are charged in Australian Dollars. Typographical Errors: In the event a product is listed at an incorrect price or with incorrect information due to typographical error or due to incorrect information received from our suppliers, Piper East has the right to cancel the order. 

Product Use

The purchase of a template is for ONE-TIME USE ONLY. You can edit, save and download your template unlimited times for editing and proofing purposes only. Creating multiple versions for various projects or events is NOT permitted. The template will be available for 18 months from the day of purchase. The viewing, printing or downloading of any content, graphics or templates from Piper East is solely for your own personal use and not for republication, distribution, sale or other use. No part of any content, description or template may be reproduced in any form. Piper East reserves the right to revoke access to a template if the user fails to comply with the terms. 

Returns & Exchanges

We would like you to read our Returns and Exchanges Terms carefully to ensure that you are fully aware of your rights when purchasing products (the Products) via our website. Your order signifies your agreement to be bound by these Purchase & Shipping Terms, which constitute the agreement between Piper East and you the customer. 

Due to the custom nature of our products, we are unable to provide refunds for our products. If you are not satisfied with the product you receive, please contact us within 7 working days of receiving your order and we will do our best to resolve any issues or concerns. Please contact us with your name, order number, product name, and details of the fault in your product.  


Piper East respects your privacy and treats your personal information as private. All personal details provided to us will be kept safe, secure and confidential and will not under any circumstances be distributed to third parties. Your details will be kept safe on a private database for Piper East use only. 


All content, including our design templates, site design, text, graphics and images are the property of Piper East and are protected by international copyright laws. All rights are reserved. All logos and trademarks are the property of their respective owners. All products are subject to the copyright of their respective owners.


The customer is responsible for determining whether a particular product is fit for purpose or use. Every effort has been made to ensure the accuracy of the information contained on this website. Piper East however, shall have no liability to any entity with respect to any inaccuracy, misleading information, loss or damage caused directly or indirectly by the information contained on this site. Piper East reserves the right to correct and amend inaccurate information and are not bound in any way through the publication of incorrect information to honour or commit to obligations as a result of those inaccuracies. The information contained on our site is general in nature and is not an endorsement of any particular product.